CLOSE MORE DEALS, FASTER
Track all your customer information and interactions in one place, anywhere. Best practices and in-line intelligence help move deals along faster.
- Make CRM data work harder for reps.
- Track all your customer information and interactions in one place, anywhere.
- Nurture leads so they’re ready to convert, then automatically route them to the right reps at the right time.
- Track the effectiveness of marketing campaigns, easily.
- Accelerate sales productivity with a lightning fast console
DELIVER A SMARTER AND MORE PERSONAL CUSTOMER EXPERIENCE
Empower agents on the path to customer success with smarter, faster service tools.
- Help your support agents solve customer problems faster by putting the right tools at their fingertips — all from one console.
- Provide faster, more intelligent self-service.
- Personalise customer care and predict needs.
- Drive service productivity from the call center to the field.
DISCOVER THE #1 MARKETING PLATFORM FOR INTELLIGENT CUSTOMER JOURNEYS
Meet the complete set of marketing tools, built on a unified platform.
- Create 1-to-1 customer journeys across email, mobile, ads, and the web.
- Connect your marketing across commerce, sales, service, and every customer touchpoint.
- Align your message across every marketing channel.
- Act on the changing wants and needs of your customer in the moment.
USE THE POWER OF SOCIAL NETWORKS FOR YOUR CORPORATE COMMUNCATION
Transform the way you engage partners, customers, and employees.
- Build communities to fit your needs.
- Provide stellar customer service.
- Connect your customers.
- Accelerate your sales channels.
- Drive employee productivity.
TRANSFORM THE BIG DATA TO BUSINESS INTELLIGENCE
Give your sales and service teams the tools to instantly find the relevant answers that lead to smarter deals and happier customers.
- Explore all your data from any source, quickly and easily.
- Dynamically explore any information to spot trends and visualize key performance indicators.
- Work from any device.
- Unlock the full power of Salesforce data with our suite of analytics apps.
Converting data into productive actions with the Salesforce and Internet of Things
Salesforce can provide its customers with solutions that integrate devices, products, websites with customer data. This will help companies to increase their interaction with customers.IoT Cloud – Internet of Things Cloud
- Effectively combines the customer data in your CRM with the Internet
- Take real-time actions after converting vital information in big data into meaningful reports
- IoT Cloud allows you to customers reach you easily