It was predicted that by 2020, one in every five vehicles will be connected to the internet. Vehicles are now becoming more intelligent and connected with the emergence of Radio, smartphones, and driver’s assistants. Information/entertainment services and tourist information services for the vehicles will be a good investment for the future. This will help you to stay ahead of the competitors in the Automotive Industry. The evolving social media, marketing automation, and big data management are also helping in the development of the Automotive Industry.
Salesforce increases customer satisfaction and customer loyalty using multiple channels in the automotive sector. Companies can be successful in their respective industries if they strengthen the quality of after-sales service. The integration of CRM and supply chain management improves sales and service efficiency.
Salesforce Apps: Sales Cloud, Service Cloud