Portfolio Archive - Page 2 of 2 - Fingertip Technologies

A Pan India Truck Body Builder from Karnataka

The client wanted a solution to manage the leads for their Body building and Service Business. Sales team was not able to track the enquiries, pipelines, conversions etc. There was no systems for tracking the service part. Everything was manual with lot of operational deficiencies. The management was not able to track the reports of the Sales and service

The solution fingertip provide was for lead management, opportunity management , quotation management, service registration, planned and adhoc maintenance. The system helped the client to speed up the business process and the overall customer experience. Also a consumer portal for tracking their service details and complaints.

The digitalization of the business process helped the cline tot achieve a transformation of improving efficiency sales by 22% and service by 30%. They were able to eliminate major revenue lose due to unattended leads and uncertainty in the revenue forecast. The service was benefited by timely planning, timely allotment of resources.

Manufacturing

A Global Tyre Retreading Solutions Provider

ELGI Rubber wanted to automate their entire business process using Salesforce. The B2B Sales and the distribution model. They wanted to automated the marketing, Sales, Service Departments. Also the ERP needed to be integrated as part of this. The sales team was not able to track and visualize their activities for their B2B and B2C models

The given solution was for identifying the leads from India and across globe, RFQ processing, driving the opportunity, generate quotes, sales orders, managing customer outtsnading, planning the executive visits, tracking their shop check-in. Order creation, Invoice creation, invoice GST, Stock tracking, Stok movements, Cash book.

The given solution helped client to track their visibility on the Sales activity with all detailed information. It increased their sales and the volume of orders received from their customer by streamlining the process. Also as a result they were able to locate the regions and improve sales activities.