Radiance wanted to automate their pre sales, sales and channel partner engagement. A solution which helps them to integrate all lead sources with the central system. To drive the follow-up and site visit process. Also to help their channel partners on lead submission, lead validity, payment process and all latest updates from radiance side
The solution was built using Salesforce Sales cloud and Partner community. Integrated their lead sources and brought automation from customer enquiry till booking. Solution was made based on the continues input from the radiance team. For a smooth site visit management a QR code interface open the site visit form and update the visit details was made
As a result of the successful deployment of the solution radiance was able to bring a lot of positive results to the business. The sales was picked up almost 20% and the customer relations were improved drastically which helped them to provide a seamless experience to their customer and bring more apartment bookings. As a fast growing company radiance is able to scale their IT infrastructure with the help of Salesforce platform
